Policy
If you cancel 14 days before your visit, you may receive a full refund minus a $100 processing fee, or choose to postpone the activity within 1 year.
If you cancel 7–14 days before your visit, 50% of the deposit will be charged. Alternatively, you may keep the deposit and reschedule the dive within 1 year.
If you cancel 3–7 days before your visit, no refund will be given, but you may reschedule within 1 year.
If you cancel within 3 days of your visit, no refund or rescheduling is allowed.
For PADI scuba courses, if you have already received access to the online materials, the deposit is non-refundable, but the course may be rescheduled within 1 year.
⚠️ Refunds (non-postponed), whether due to natural disasters or personal reasons, will incur a $100 processing fee, and must be refunded to a Taiwan bank account. Refunds will be processed within 1 month after submitting the refund form.